Managed it services

Managed IT Serevices

➢ Managed Service Provider (MSP) is a company that remotely manages a customer’s IT Infrastructure and/or end user systems typically or a proactive basis and defined SLA terms.

➢ Our services can help deal with day-to-day operations of one or more of your technology domains.

➢ Our managed services portfolio includes several specific technology domains – including Enterprise applications, networks, data centres, security, visual communications, unified communications, collaboration and contact centre.

Benefits of Managed Services
  • • 24/7 monitoring of Systems and reporting
  • • Improved IT user’s productivity & Satisfaction
  • • On-site & Off-shore support for issue resolution based on agreed SLA terms
  • • 99.9% Availability of Application, Databases, Servers & Networks
  • • Faster resolution to IT related incidents
  • • Assessment of system performance & monitoring

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